Shipping Policy
Tanzanite International offers secure shipping through our trusted partners. Items are shipped during business hours to business addresses only for your security. We have distribution offices in New York, Hong Kong and South Africa and can ship to most international counties. For your peace of mind, all of our shipping options include insurance. Some countries are excluded due to their respective controls, please confirm that the item you would like to purchase can be shipped to your country before completing the transaction. Any shipping and local charges such as tax, VAT, custom duties and clearance charges are for your account.
Return Policy
When you purchase jewelry from Tanzanite International, your satisfaction and assurance in making the right choice is important to us. If for any reason you are not entirely satisfied with your purchase, you may return it to us in its original condition, within 30 days from the date of purchase. The item will be inspected for refund authorization within 30 working days of receipt for a refund or exchange on the original purchase price. Please note: the item purchased must be delivered back to Tanzanite International at your cost. Any cost incurred in receiving the item will be deducted from the authorized refund. Returns are valid only on stock items and not bespoke items nor items with special finger sizing or where the item cannot be worn or used.
Quality Assurance
With over two decades of experience in the tanzanite and jewelry industry, Tanzanite International has perfected the art of creating diamond and tanzanite jewelry masterpieces, placing it in a class of its own. Every step in the process – from the selection of the finest tanzanite, gold and platinum to the design and creation process – each step is completed with meticulous attention to detail. The Tanzanite International Quality Assurance covers the authenticity of the diamonds, gems and metals used as stated on your invoice and Certificate of Authenticity for life.
Jewelry Warranty
At Tanzanite International, only the purest platinum and finest gold is used in a Tanzanite International creation. We take care to ensure the best workmanship so that each creation is crafted to the Tanzanite International-standard. We therefore warrant all jewelry items will be free from any manufacturing defect at time of purchase, with platinum and gold content guaranteed for life.
We want you to enjoy your Tanzanite International jewelry creation for many years to come, and like other luxury products on the market, tanzanite and jewelry require care and maintenance to keep them looking their best. As part of the Tanzanite International Lifetime Jewelry Warranty, you are required to have your jewelry inspected at the Tanzanite International store every 6 months from the date of purchase, in order to maintain the validity of this warranty.
During the inspection your jewelry item will be examined free of charge, including any service or repair work that may be required at our recommendation. Any work due to manufacturing fault will be carried out free of charge. This excludes any fair wear or accidental damage. This warranty is void if another party conducts any work on your Tanzanite International piece.
